Price Questions Over the Phone

Your phone rings and you get the usual question, “How much will this repair cost?” Many customers start with this question because they simply don’t know what else to ask […]
Why Training Will Help You Get and Keep Skilled Techs

Ask a typical shop owner what the best way to keep techs loyal is, and the most common answer will be “money.” But this isn’t correct — it’s been proven […]
How to Boost SEO Performance of your Repair Shop Website

Today we’ll explore the RepairPal Shop Profile — and how it can boost the SEO performance of your own repair shop website.
Our Data Can Help Your Shop — Even if You Don’t Join RepairPal
(Be sure to check out the sample certification report in this blog post to see what yours will look like.) Fine-tuning processes in just a few areas can often dramatically […]
How to Use the Call Recorder Feature on the Shop Dashboard to Improve Sales for Your Repair Shop
While the most popular feature of RepairPal Certification is the steady stream of quality new customers to your shop every month, there is a treasure trove of additional perks to […]