Low-Cost Advertising That Packs a Punch: Your Blog (Part 1)
Why do customers bring their vehicles to your shop for repairs? Because you’re an expert at it! You and your staff solve your customers’ problems, getting them back on the […]
What brings the most value to your shop?
When it comes to getting or keeping customers, there are many methods to choose from — but they aren’t all equally profitable. That brings up this question: What brings the […]
SEO and your RepairPal Profile
Is Your Customer Service Killing Your Revenue?
When you have the right processes for your technicians to succeed in customer service, your shop can achieve a higher level of success.
Dealing with Emotional Customers – A Guide
Customers who feel worried, anxious and upset can be difficult to deal with. The effort drains your energy and puts a kink in your day. Words are powerful — we […]