Is Your Customer Service Killing Your Revenue?
When you have the right processes for your technicians to succeed in customer service, your shop can achieve a higher level of success.
All American Auto Repair Gains Traction with Google and New Customers After RepairPal Certification
Kevin Millard’s 23-year-old repair shop survived Hurricane Andrew and the 2008 economic collapse, but he wasn’t sure if he could beat the odds of getting found on Google once people […]
WEBINAR: Making negative reviews work for your auto repair shop, not against it
Thank you to all who attended this live webinar with RepairPal and AutoShopFollowUp.com. If you missed this webinar, don’t worry. You can click the image above to view the recording. During […]
3 Ways To Get More Business From Your Auto Repair Customers
As an auto repair shop, much of your success depends on bringing in a steady stream of new customers. After all, the person who comes in today for a repair […]
Use Surveys to Increase Business at Your Auto Repair Shop
When it comes to running an auto repair business, one of the questions you may frequently ask yourself is “How do I increase business at my auto repair shop?” While there are many ways to do this, often, the best way to determine how to give your business a boost is to simply ask how your customers feel about the service you’re currently providing.