How to Make Your Auto Repair Shop Approachable to Car Novices
For the unversed car owner, taking a vehicle in for repairs can be a somewhat daunting task. Auto repair shops are notorious for being “boy’s clubs” where the answers […]
5 Tips for Beating Your Auto Repair Competition
It is fair to say that the auto repair industry is one of the most competitive. There are small garages, larger shops affiliated with local dealerships, and collision repair centers […]
3 Mistakes That Are Driving Away Auto Repair Customers
It is not enough to hire excellent mechanics, polish the windows, and hope for the best. In fact, the auto repair business is a highly proactive industry that allows shops […]
How Becoming a Mission-Based Company Can Help Your Business Thrive
Customers increasingly want to see the human side of companies. They want to know their money is going to a company that gives as much as it takes, and because of that, they often prefer to support companies that work towards a greater goal. Learn how becoming a mission-based company can help build your auto repair business.
What Do “Best Practices” Really Mean?
“Best practices” is a term that is often thrown around and that means a lot of different things to a lot of different people. At RepairPal, we use the term to describe what our automotive team has determined makes up a quality automotive repair facility. My team consists of very experienced automotive professionals who have a wide range of experience in the automotive field. This experience, and our talking to thousands of shops across the country, has helped us develop a process by which we identify auto repair shops that are committed to staying relevant and forward-thinking in our rapidly changing industry.