Simple Steps to Train and Keep Techs Happy
Ask a typical shop owner what the best way to keep techs loyal is, and the most common answer will be “money.” But this isn’t entirely true — it’s been […]
Consumer Bought Parts—What You Need to Know
A shift in consumer behavior is upon us! We are living in a time when customers are able to buy parts for their vehicles with just a tap of a […]
Seven Ways to Handle Staff Turnover
To achieve high levels of performance in your shop, you need to have a complete staff of techs who are ready, willing, and able to serve your customers’ automotive repair […]
How to Keep Your Techs Productive And Happy
Once you have your techs properly trained, working together toward the same goals, and aligned with your shop’s processes and procedures, you can move to the next level, keeping them […]
A Color-Coded Fluid Guide For Your Customers!
No matter who you are, if you happen to notice a puddle forming underneath your car, that’s probably not a good sign, and you tend to slightly panic. We want […]