I recently had an interview with Dan Cricks, who has been in the auto repair business for 34 years, including as a shop owner for over 18 years. He has been sharing his knowledge about growing sales and profits in the auto repair business since 2002 on his website, www.autorepaircoach.com
I recently had an interesting chat over the phone with a RepairPal Certified shop owner named Chris Cloutier. As a shop owner and an entrepreneur with several businesses in tow, Chris understands how things are done in the auto repair industry. What he shared will definitely benefit other shop owners.
As Featured On BY ANDREW JOHNSON Ratchet+Wrench recently featured shop certification. Here are some of the highlights… Joe Jacobs, owner of DW Campbell Tire & Auto Service in Atlanta, says many first-time customers are “scared to death” of the repair experience and rarely trust repair providers. He wanted to find
“RepairPal is working well for me. I like the recorded phone call feature. It has been helpful for training.” – Mark Morris, Owner, Liberty AutoService, Cumming, GA “Through RepairPal last month we had four new clients resulting in over $1,500 in revenue. These are not people looking for a $19.99 oil change,
SAN FRANCISCO, CA – ( Sep 8, 2014) RepairPal, the #1 automotive repair website in the United States, asked “secret shoppers” to spot-check the company’s network of certified auto repair shops for gender bias and overcharging and found nothing but goodness. With shops now in all 50 states that guarantee