Uncategorized

Ask a typical shop owner what the best way to keep techs loyal is, and the most common answer will be “money.” But this isn’t correct — it’s been proven wrong countless times in other industries. Numerous studies have been conducted to learn what motivates employees. When asked to list

Read More
Uncategorized

Repair shops come to us for one main reason: to get a steady stream of quality new customers every month. But many Certified shops tell us it’s not just the customer flow that keeps them with us. Today we’ll explore the RepairPal Shop Profile — and how it can boost

Read More
Uncategorized

Privacy Policy This privacy policy was last modified on April 20, 2017. RepairPal, Inc. (“RepairPal,” “Company,” “we,” or “us”) knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by RepairPal when you use RepairPal.com and related

Read More
Uncategorized

(Be sure to check out the sample certification report in this blog post to see what yours will look like.) Fine-tuning processes in just a few areas can often dramatically improve sales and productivity for a repair shop — if the data to make those fine-tuning decisions is available. Small

Read More
Informational

While the most popular feature of RepairPal Certification is the steady stream of quality new customers to your shop every month, there is a treasure trove of additional perks to help your shop increase revenue. Today we’ll explore one of the hidden gems, the Call Recorder. This is the first

Read More