Building Strong Customer Relationships in Auto Repair
Learn how RepairPal Certified auto repair shops build relationships with customers through customer service, customer engagement, and loyalty programs.
RepairPal Certified Shop Profile: Southern Motorcarz
Learn how Southern Motorcarz, led by Michael Willridge, stands out with personal customer service, community involvement, and cutting-edge automotive technology.
Mastering the Role of a Service Advisor: 10 Tips and Skills
Discover how to be a good service advisor with key skills, definitions, and 10 essential tips to excel in the role. Enhance your career today.
Driving Success: Mastering Customer-Centric Shop Marketing Strategies
Let’s dive into some common misperceptions and uncover the heart of driving success to run a customer-centric shop.
6 Ways to Improve Customer Service in Auto Repair
Keeping customers happy is the key to a successful auto repair business. Check out these 6 ways to improve customer service in your auto repair shop.