Educating Your Customers Part 3, Words That Sell
Educating Your Customers Part 3, Words That Sell In Part 2 of this series, we said there’s more to know about selling repairs than simply explaining what the car needs. […]
Why Training Will Help You Get and Keep Skilled Techs
Ask a typical shop owner what the best way to keep techs loyal is, and the most common answer will be “money.” But this isn’t correct — it’s been proven […]
Our Data Can Help Your Shop — Even if You Don’t Join RepairPal
(Be sure to check out the sample certification report in this blog post to see what yours will look like.) Fine-tuning processes in just a few areas can often dramatically […]
How to Use the Call Recorder Feature on the Shop Dashboard to Improve Sales for Your Repair Shop
While the most popular feature of RepairPal Certification is the steady stream of quality new customers to your shop every month, there is a treasure trove of additional perks to […]
Instant Webinar Training: How to Increase the Value of Your Customers
If you worry you’re spending too much time and effort on non-profitable clients and price shoppers, then you don’t want to miss this Modern Shop Owner Webinar with Barry Barrett […]