8 Ways to Promote Your RepairPal Certification To Your Community

Boost visibility and car count with these creative ways to promote your RepairPal Certification locally. Build trust, stand out, and grow your business fast.

You worked hard to earn your RepairPal Certification—so don’t let it sit in the background. In a competitive market, shop owners need to actively promote what sets them apart. And RepairPal Certification is a powerful tool that signals trust, fair pricing, and top-tier service.

Whether you’re trying to get more customers, build stronger community ties, or grow your reputation, this article gives you creative, actionable strategies to spotlight your RepairPal Certification in your local area.

Let’s get you noticed. 

Why It Pays to Promote Your RepairPal Certification

RepairPal Certification isn’t just a badge—it’s a signal to customers that your shop has the right experience and training, tools and equipment, and high quality parts to repair their car correctly the first time. 

According to a 2023 BrightLocal survey:

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%
87% of consumers say they choose local businesses they trust—and trust is built through reputation and certification.

Promoting your certification means more:

  • Cars in your bay
  • Word-of-mouth referrals
  • Customer loyalty
  • Community recognition

1. Display Your Certification Everywhere (Seriously)

Start by making sure your RepairPal Certification is highly visible in all the right places.

Where to show it:

  • On your front door or service counter window
  • As a badge on your website homepage
  • In your email signature (especially in estimates or service reminders)
  • On your printed invoices or customer swag

Pro Tip: Add “RepairPal Certified” to your Google Business and Yelp profiles and review responses to boost trust in search results.

RepairPal Certified Shop, Trifecta Auto Repair (Petersburg, VA), promotes their Certification inside and outside of the shop.
RepairPal Certified Shop, Trifecta Auto Repair (Petersburg, VA), promotes their Certification inside and outside of the shop.

2. Create a Social Media Series

Educate your followers about what RepairPal Certification means. Most customers don’t know—but they want to.

Content ideas:

  • “Why visit a RepairPal Certified shop?” carousel
  • Meet the techs behind your Certified shop
  • Show how you help customers avoid overpaying
  • Share a customer story tied to your commitment to fair pricing 

Use hashtags like:
#RepairPalCertified #TrustedAutoRepair #FairPricing #AutoRepairTips

RepairPal Certified shop Advanced Auto Works (Livermore, CA), demonstrates what RepairPal Certification means to them.
RepairPal Certified shop Advanced Auto Works (Livermore, CA), demonstrates what RepairPal Certification means to them.

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3. Mention It in Every Customer Conversation

Train your service advisors to include it in the greeting or when walking through an estimate.

MVR Auto Repair, a RepairPal Certified shop in Las Vegas, learns about RepairPal Certification during checkout after their auto repair service is completed. Video link.

Example script:
“We’re RepairPal Certified, which means we’ve been evaluated to the highest standards of quality, customer satisfaction, and fair pricing.. This means we have the right experience and training, tools and equipment, and high quality parts to repair your car correctly the first time.”

4. Add It to Local Print and Online Ads

Running local newspapers, coffee bulletins, or coupon book ads? Or perhaps Facebook or Google Ads? Make your Certification front and center.

Headline Examples:

  • “Finally, a Mechanic You Can Trust — We’re RepairPal Certified”
  • “Fair Prices. High-Quality Work. Certified by RepairPal.”
  • “Proud to Be RepairPal Certified – Find Out Why It Matters”

Also, include a link to promote your RepairPal profile when advertising. You can even use a QR code to drive traffic straight to your shop’s page.

5. Use Customer Reviews to Highlight Your Certification

When customers leave positive reviews, respond with a short note tying it back to RepairPal.

Example response:
“Thanks so much for your feedback! As a RepairPal Certified shop, we work hard to provide transparent pricing and excellent service you can count on.”

Then screenshot those reviews and share them in emails, social media, and signage.

RepairPal Certified Shop, Palm Coast Auto Repair (Palm Coast, FL), highlights a customer review after a MaxCare warranty repair.
RepairPal Certified Shop, Palm Coast Auto Repair (Palm Coast, FL), highlights a customer review after a MaxCare warranty repair.

6. Run a Local Giveaway

Giveaways are a great way to get attention—and you can tie it directly into your certification.

To celebrate 30 years in business, long-time RepairPal shop DW Campbell Tire and Service Center (Atlanta, GA) handed out RepairPal goodies during their anniversary event.
To celebrate 30 years in business, long-time RepairPal shop DW Campbell Tire and Service Center (Atlanta, GA) handed out RepairPal goodies during their anniversary event.

Ideas:

  • “We’re Certified & Celebrating!” – Free oil change giveaway
  • Partner with a local influencer or community group to co-promote
  • Require entry by tagging your shop on social or following your page

7. Promote It in Your Email Marketing

Don’t just send reminders—use email to teach and engage.

Email ideas:

  • “What RepairPal Certification Means for You”
  • “5 Things to Know About Choosing a Certified Auto Shop”
  • Add “Proud to be RepairPal Certified” to every monthly newsletter footer

8. Let Your Shop Speak for Itself

Sometimes, the best marketing is subtle. Make sure your waiting room and overall customer experience align with the trustworthiness of your RepairPal badge.

Easy upgrades:

  • Post your RepairPal badge at eye-level at the front desk
  • Have a small brochure or sign explaining the Certification
  • Include a short line on TV screens or slideshow if you have one
RepairPal Certified Shop Fairway Automotive, located in St. Louis, MO, received 331 likes and 22 shares on a 2023 post highlighting their expertise in extended warranty repairs.
RepairPal Certified Shop Fairway Automotive, located in St. Louis, MO, received 331 likes and 22 shares on a 2023 post highlighting their expertise in extended warranty repairs.

Final Thoughts

RepairPal Certification isn’t just something to check off—it’s a powerful marketing and trust-building tool. The more people in your community who understand it, the more likely they are to choose your shop over the competition.

  • Show it off
  • Talk about it
  • Share it online and in person
  • Use it to build relationships and reputation

Want More Ways to Build Trust and Visibility?

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