Increase Business at Your Auto Repair Shop by Improving Relationship Quality and Strengthening the Customer Loyalty Chain
It’s a question that is rarely far from your mind as an auto repair shop owner or service advisers: How can I increase business at my auto repair shop?
According to recent findings in the Journal of Creating Value, auto repair shops need to put just as much effort into relationships as they do repairs. After conducting a telephone survey of a random sample of 408 customers of auto repair and maintenance services, they discovered some important insight into what creates valuable, life-long customers.
Did You Know Quality Lubricants Can Help Drive Your Business?
Your customers have multiple options for their car service needs, so differentiating yourself by using a nationally recognized, high quality premium lubricant brand is an easy and effective way to reinforce the quality of your shop’s services…