Use Social Media to Improve Customer Service and Increase Car Count to your Auto Repair Shop
Thank you to all those who attended this live webinar with RepairPal and Main Street Hub. We are looking forward to doing another collaboration later this year. If you missed this webinar, don't worry. You can click the image above to view the recording.
During this webinar you will meet Emma Vaughn of Main Street Hub and Kathleen Long, VP/GM of the RepairPal Shop Network. They will help auto repair shops, like yours, get more word-of-mouth and referrals on sites like Facebook, Twitter, Yelp, Instagram, and RepairPal. Emma and Kathleen teach shop owners, like you, how to stop wasting time on social media and see positive, bankable results from your efforts.In this 1-hour webinar recording, you’ll discover:
1. Simple ways to get your customers talking about you (increase word-of-mouth)
2. How to build communication channels online (website and other directories)
3. What ads have showed us on how to serve your customers
4. How to post on social media to boost your customer service and increase testimonials
Emma Vaughn leads Main Street Hub’s local business outreach on the west coast. She has cultivated partnerships with industry leaders such as SCORE Los Angeles, SBA, California Restaurant Association, Long Beach SBDC, and various chambers of commerce. Emma hosts educational workshops, both live and online, to help small businesses get more word-of-mouth and referrals on sites like Facebook, Twitter, Yelp, & Instagram. Through her position, she has had the opportunity to train thousands of companies.
Kathleen Long is the VP/GM of the Shop Network at RepairPal. Over the course of her career, Kathleen Long has provided thousands of practical solutions to small businesses to help them grow and thrive. Kathleen has also built and developed world class, award-winning sales, success and support teams, experiences and strategies. Kathleen delights equally in mentoring and developing employees, and has enjoyed watching many achieve great success. Kathleen has a degree in General Studies and Philosophy from the University of Nevada Reno and is an alumni of Women Unlimited’s Lead program.
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