Hello Trusted Service Advisors!
I hope you are all ready for the holidays. I know your customers are and I can’t believe how many times I’ve heard customers tell a service advisor that they can’t do anything until after the holidays. What’s even more disturbing is how many times the Service Advisor just shuts down and doesn’t even get beyond the first no. Our goal is to bring you relevant training that works in the real world so as you listen to this podcast make sure you have pen and paper ready to take excellent notes. Our hope is that this training helps you create more sales that you would normally have lost. Please feel free to share this with anyone you think the recording might help, and post your comments here. – Jeremy O’Neal
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Jeremy O’Neal is the President and Founder of Advisorfix.com a Service Advisor coaching, training, and support company based in California. Jeremy is an ASE Certified Service Consultant and an Accredited Automotive Manager through the AMI. You can reach Jeremy by visiting Advisorfix.com.
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