Informational

Getting new customers for your repair shop is about more than just advertising everywhere and crossing your fingers people remember you when they need service. You’ll get better results by focusing on building relationships and establishing strong partnerships than you will in sending a coupon to every single potential customer

Read More
Informational

What Should You Ask Your Mechanic? (and other important consumer auto repair questions from RepairPal’s 2017 ASE Master Automobile Technician of the Year, Michael Aubrey) Intimidated by going to a repair shop and asking questions? Don’t worry—it’s normal. You’re afraid of paying for repairs you don’t really need or (worse!)

Read More
Informational

The best marketing program for your shop is the one that sends more customers, with higher ROs, and gives you the greatest return on every dollar you spend. However, it’s hard to compare apples to apples without spending hours digging through the fine print. So we put together this handy

Read More
Informational

If you worry you’re spending too much time and effort on non-profitable clients and price shoppers, then you don’t want to miss this Modern Shop Owner Webinar with Barry Barrett of RLO Training and RepairPal’s own Jill Trotta. They’ll explain exactly how to determine the lifetime value of a customer…and

Read More
Testimonials

Kevin Millard’s 23-year-old repair shop survived Hurricane Andrew and the 2008 economic collapse, but he wasn’t sure if he could beat the odds of getting found on Google once people stopped relying on the yellow pages. He tried every kind of social media and online ad service to find new

Read More