October 24, 2018
What brings the most value to your shop?
When it comes to getting or keeping customers, there are many methods to choose from — but they aren’t all equally profitable. That brings up this question: What brings the most value to your shop? Here are three choices: Is it the time and money you spend on marketing, trying to reach new customers? Is...
October 22, 2018
SEO and your RepairPal Profile
September 11, 2018
Is Your Customer Service Killing Your Revenue?
Customer Service Starts with You Going that Extra Mile for Your Customer In a busy auto repair shop environment, the process of maintaining and repairing vehicles tends to dominate everything else. But think about it for a moment: are those vehicles your customers? Of course not! The owners and drivers of those vehicles are your...
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