It is fair to say that the auto repair industry is one of the most competitive. There are small garages, larger shops affiliated with local dealerships, and collision repair centers

When it comes to running an auto repair business, one of the questions you may frequently ask yourself is "How do I increase business at my auto repair shop?" While there are many ways to do this, often, the best way to determine how to give your business a boost is to simply ask how your customers feel about the...