[Webinar] Making negative reviews work for you, not against you


If you struggle to know what to do with your shop’s negative reviews, then you don’t want to miss this RepairPal Modern Shop Owner Webinar with Mike Carrillo of AutoShopFollowUp.com and Jill Trotta of RepairPal. 



They’ll explain exactly how to reply to negative reviews and get your ratings back on track.

Bonus: Share one of your shop’s negative reviews during the webinar and get Mike’s help in responding—on the spot!


Webinar: Negative Reviews: Making them work for you, not against you.

Date: July 13, 2017

Time: 1 PM PDT


There is no cost to attend, but you do need to register to gain access.


In this 1-hour video class, you’ll discover:

  • 5 components of a successful reply to a negative review (steal this formula)
  • Examples of replies that worked—and a few that didn’t (real-life scenarios to guide you)
  • How to craft a reply to an actual negative review for your shop (get Mike’s help during the webinar)


Negative reviews happen to even the best shops, so don’t let them get you (or your sales) down.

Join us for this 1-hour training and be prepared to respond to any unhappy customer in a reputation-saving way.

Will we see you there?

PS: Attending live is best because Mike will help a few lucky shop owners respond to their negative reviews. However, if you can’t make it at the scheduled time there will be a replay link sent. But only if you register first!

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