A shift in consumer behavior is upon us! We are living in a time when customers are able to buy parts for their vehicles with just a tap of a

One of my few childhood memories in a mechanic shop was actually in a quick drive-thru lube service in Milwaukee. I was probably 7 years old, and my mother needed

The RepairPal Certified Network has a wide variety of high-quality shops throughout the U.S. Whether it’s a mom-and-pop shop in a tiny town or a 15-bay operation in a big

Repair shops come to us for one main reason: to get a steady stream of quality new customers every month. But many Certified shops tell us it’s not just the

(Be sure to check out the sample certification report in this blog post to see what yours will look like.) Fine-tuning processes in just a few areas can often dramatically

While the most popular feature of RepairPal Certification is the steady stream of quality new customers to your shop every month, there is a treasure trove of additional perks to

We are so excited to reveal our new Shop Dashboard for our 2,000+ Certified shops.  CEO Art Shaw says, “A big goal for the Dashboard was creating a simple and