Read about how RepairPal is helping auto shop owners around the country, as written by real shop owners!

Yahoo! Finance discusses how RepairPal asked "secret shoppers" to spot-check the company's network of certified auto repair shops for gender bias and overcharging and found nothing but goodness.

Bob Cooper, President of Elite Worldwide, explains in the era of the Internet and smartphones that the customer for automotive repair has changed. See his suggestions as to what your shop can do to stay competitive.

A new generation of auto repair customers have entered the marketplace. Find out how Dan Gilley, president and owner of RLO Training, explains how you can connect with Gen Y and communicate better with all customers.

It’s so simple, but it can be easily overlooked. OK, we’ll give it to you, its wiper blades… but read this article for loads of tips for your shop!

Patt Goss of Goss' Garage interviews RepairPal's Auto Professional, Bret Bodas, on how RepairPal helps car owners locate a trusted repair shop and accurately estimate repairs.

Learn about why AARP has entrusted RepairPal to find the best repair shops in the country, and to provide great value and a rewarding experience for its members.

Resident ASE-certified technician, consultant, and Certification Manager in RepairPal's Automotive Group, Jill Trotta, discusses numbers, volume, efficiency and what you can do to increase your bottom line.

Wendy Kennedy, the auto shop marketing and PR guru of 23 Kazoos, interviews several successful shops and provides what she believes the most important strategies that every shop should implement, whether you are just starting out or been in business for years.

7 Tips Shop Owners Should Review A good technician who takes pride in their work empathizes with the customer and is motivated by the opportunity to help another personwith the

Facebook has changed the visibility of your business posts to your fans, once again, reducing exposure from 16 percent to a mere one to two percent. According to a study

RepairPal is excited to release the results from our Second Annual Car Care survey. The survey polled over 2,532 consumers who own or lease a car about their attitudes and

Have you spent the entire day working on a customer’s car where all the interactions to meet your promised time have gone off without a hitch? Everything worked out and

A few weeks back some friends and I engaged in a friendly wager on the golf course. You can be sure that no large bets were made. And you can

At one point this winter we had over 80% of the country in below freezing temperatures. Collision shops aren’t the only ones seeing a spike in business as auto repair

RepairPal’s Dan Dillon works hard to make complex topics easy for everyone to understand. As an ASE Master Certified Technician with L1 and a State of California Advanced Level Smog

Have you ever thought about your process of intaking a customers vehicle and how it is delivered to them after their repair/service is complete? I know I keep harping on

The future looks bright for automotive technicians today in terms of salary increases, variety of opportunities, and high demand for techs with the right skill sets. Here are some new

We surveyed shops in our RepairPal Certified Shop Network to get their opinions on a range of topics around car ownership, auto repair, and the industry in general. Here are

Automotive repair professionals speak car, OBD II codes, air fuel ratios, Denso vs. Bosch, Japanese vs. European technology, etc. Car owners speak work schedules, soccer, kid play dates, and pick-up