Customer loyalty is perhaps one of the most critical aspects of increasing business at your auto repair shop. When customers are loyal to your shop, they not only come to you for any repairs they need, but they also refer their friends, family, and neighbors to your shop as well.
Each year, RepairPal chooses one of our talented automobile technicians to receive the RepairPal ASE Master Automobile Technician of the Year distinction. This year, we are pleased to recognize Gary Sharits as the 2016 winner. Gary Sharits is an important member of the RepairPal Certified Shop Network. He is employed
Body Shop Business insiders have taken an industry profile and learned that an average 85 percent of repair estimates translate into actual jobs. This is actually a very encouraging statistic. But if your own number is lower than the average, there could be a reason. You may be making one
If you’re in the auto repair business, one of your number one goals is likely to establish yourself as the go-to neighborhood shop. But how do you attract new auto repair customers when they don’t even know when they’ll need you? Auto repair is often an unexpected crisis. When a
There are numerous reasons why consumers dread visiting the local auto body shop. Among them is the use of insider lingo, less than sanitary conditions, and the fear of paying too much for a product or service. As an industry professional, you already know about the RepairPal Certification and its