Author Archive RepairPal Guest Author

See RepairPal Results from Real Owners!

Read about how RepairPal is helping auto shop owners around the country, as written by real shop owners!



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EXTRA! Do Female Car Owners Trust You?

Yahoo! Finance discusses how RepairPal asked “secret shoppers” to spot-check the company’s network of certified auto repair shops for gender bias and overcharging and found nothing but goodness.



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Transparency in Pricing: No Longer an Option

Bob Cooper, President of Elite Worldwide, explains in the era of the Internet and smartphones that the customer for automotive repair has changed. See his suggestions as to what your shop can do to stay competitive.



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Simple Tips for Servicing Millennials

A new generation of auto repair customers have entered the marketplace. Find out how Dan Gilley, president and owner of RLO Training, explains how you can connect with Gen Y and communicate better with all customers.



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An Easy Way to Increase Sales and Have Happier Customers

It’s so simple, but it can be easily overlooked. OK, we’ll give it to you, its wiper blades… but read this article for loads of tips for your shop!



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